Support
Frequently Asked Questions
Straight answers on erosion control, post-fire restoration, dust control, materials, DBE/SBE participation, and how to get an estimate from Jenterra.
Frequently asked questions
- What areas does Jenterra serve?
- We are Arizona-licensed and work statewide from our Scottsdale base, with active coverage in Phoenix Metro, Flagstaff, Prescott, and Payson. We don't claim licensure outside Arizona.
- Is Jenterra a supplier, an installer, or both?
- Both, on every job. We stock the erosion control and stabilization materials we specify and install them with our own certified crews — one point of contact for material and labor.
- What is a SWPPP and why does my site need one?
- A Stormwater Pollution Prevention Plan (SWPPP) identifies the erosion and sediment control BMPs a site will install, inspect, and maintain under Arizona's AZPDES Construction General Permit. Any qualifying construction site needs one before ground is disturbed.
- Do you install and maintain BMPs, or just install them once?
- We do both. Initial installation matters, but ongoing inspection and maintenance — especially after monsoon storms — is what keeps a site compliant through the life of the project.
- What's different about post-fire erosion control?
- Burned soils often become hydrophobic and shed water fast, and there's no root structure left to hold a slope together. Post-fire work prioritizes rapid slope stabilization, mulching, and channel protection ahead of the next storm rather than a standard grading-driven timeline.
- Do you work on burn-scar sites before they're fully designed?
- Yes — post-fire slopes often need interim stabilization before a full design is finalized, since the exposure window to the next rain or snowmelt event is short.
- How does dust control work in Maricopa County?
- Maricopa County's Rule 310 requires a dust control permit and an on-site dust control plan for earthmoving activity. We apply plant-based suppressants and mechanical controls sized to satisfy that plan without leaving residue that complicates later landscaping.
- Do dust control rules apply outside Maricopa County?
- Yes, in different form. Coconino, Yavapai, and Gila counties run their own grading and stormwater permitting, and every qualifying site statewide falls under ADEQ's AZPDES Construction General Permit regardless of county.
- What materials do you stock and install?
- Plant-based dust suppressants, geocells, coir erosion control blankets, geosynthetics, geogrids, wattles, and related erosion control and ground stabilization products — see our Materials pages for full specifications.
- Can you match a material to a difficult soil type, like decomposed granite or cinder?
- Yes — soil behavior drives our material selection. Loose granitic or cinder soils typically need deeper-keyed blankets or geocell rather than lighter matting that works fine on cohesive clay.
- Is Jenterra a certified DBE/SBE firm?
- Yes. Jenterra is a woman-owned, Certified Disadvantaged Business Enterprise (DBE) and Certified Small Business Enterprise (SBE) supplier and installer, which we can document for projects with participation goals.
- Can you support public or federally-funded projects with DBE/SBE goals?
- Yes — we regularly supply and self-perform work on projects that require documented DBE/SBE participation, and can provide certification documentation on request.
- How do I get an estimate?
- Use our estimate request form or call 480-933-1131 with your site location, scope, and timeline. We respond with next steps, not a generic brochure.
- Do you work on both residential and commercial sites?
- Yes — subdivision and residential grading, commercial pads, solar and utility corridors, and public infrastructure are all within our regular scope.
- What happens if a BMP fails mid-project?
- Because we stock our own materials, a failed silt fence or torn wattle typically gets repaired or replaced from our own inventory rather than waiting on a third-party supplier.
- Do you handle revegetation after grading is complete?
- Yes — hydroseeding and native revegetation are part of our standard scope for reaching final stabilization on graded sites, especially where erosion control blankets alone won't hold long-term.
Tell us your site. We'll send an estimate.
Scope, location, timeline — and whether you need materials, installation, or both. We respond with clear next steps.
